Identity
MFA, least-privilege administration, account lifecycle and access reviews.
Security
Security is part of the service, not an add-on.
Our operating approach is built around identity, endpoints, email, access and documented processes.
Endpoint
Patch management, configuration standards, application control and endpoint protection.
SPF, DKIM, DMARC, anti-phishing controls and mailbox security practices.
Documentation
Asset information, procedures, escalation paths and change records.
Monitoring
Where included in the service plan, monitoring helps surface issues before users are impacted.
Continuity
Backup, recovery and vendor coordination are reviewed according to business requirements.